FAQs

How do Blue Eyez glasses work?
Blue Eyez glasses filter out blue light and UV light as our lenses have blue light blocking technology. Filtering out blue light helps reduce symptoms linked to blue light exposure, such as eye strain, headaches and poor sleep.

Can I get your frames with a prescription?
Unfortunately at this time we only offer frames without a prescription.

Can you wear contacts with Blue Eyez glasses?
Yes, you absolutely can wear contacts when you wear Blue Eyez glasses. Our glasses do not interfere with wearing contacts.

When should I wear my Blue Eyez glasses?
You can wear Blue Eyez glasses anytime of the day, both day and night, and whenever you are in front of a digital screen.

Are you optometrists?
No, we are not optometrists and do not offer any prescription lenses.

Where do you ship to?
We ship worldwide. Please see our Shipping & Returns page for the list of countries we ship to.

How much is shipping?
We offer free worldwide shipping on all orders.

How long does shipping take?
Shipping usually takes between 2-4 weeks. Please see our Shipping & Returns page for more information.

How do I cancel my order?
If you change your mind about your purchase, you have the option to cancel your order within one hour of purchase. To cancel your order, please email us through our contact form on our website. Unfortunately we can't cancel orders after this time frame as they have entered the shipping process.

What if I want to exchange my glasses for another pair or a refund?
We want you to be 100% happy with your Blue Eyez glasses, so we offer a 100% Money Back Guarantee. Please see our Shipping & Returns page for more information.

What is your 2 Years Extended Warranty?
If within 2 years of purchase, your glasses have a major failure or defect relating to material or production faults, we will repair or replace them for you.

To be eligible, the 2 Years Extended Warranty must be purchased along with the glasses and one warranty covers one pair of glasses only.

In order to process any warranty claims, the glasses need to be returned. You will need to cover the return shipping costs. We will either repair or replace the defective glasses at our discretion. Please allow 2 to 3 weeks for processing.